Support

iboss Award-Winning Support

For general technical support questions, please use our online support system. Built for convenience, our online support system has our customers in mind to provide outstanding technical support without having to talk to a support representative.
Click Here

Have a question for our sales team?

Feel free to fill out a request information form, and a sales
associate will contact you as soon as possible.

Support (Enterprise Products)

Technical Support Center

The iboss Security Technical Support
Center is provides knowledge base,
email, and discussion forums for
partners and customers. Submit a
Ticket, browse our Knowledgebase,
or try our Troubleshooter to
answer all of your questions.
Click Here

Our Office Locations

North America Offices:

East Coast (Corporate Office)
Florida:
1111 Lincoln Rd
Miami, FL 33139

New Jersey:
111 Pavonia Avenue, Suite 763
07310 Jersey City
New Jersey, USA

West Coast:
San Diego:
9950 Summers Ridge Rd. 160
San Diego, CA 92121

Irvine:
5 Park Plaza
Irvine, CA 92614

Asia Pacific:

Singapore:
#02-06, Corporation Place
Singapore, 618494 Singapore

What Our Customers Are Saying

‘Before iboss we had trouble managing access to YouTube. iboss gives us a lot more flexibility but still gives us control.’ J. Owens ,Superintendent, KS
‘With layer 7 scanning, HTTPS control , delegated administration, and bandwidth throttling, iboss products provide the tools we need to go beyond web filtering to manage our network.’
B. Taguri, CTO, GA
‘We found support from iboss top notch. The support staff is professional, courteous, and knowledgeable. They exceeded our expectations.’
R. Markman Director of Information Services, TN
'iboss was easy to install right out of the box. iboss’ AD feature is truly real-time and accurate with no identity mistakes. The first product I have used that truly allows curriculum content to be accessed but blocks internet abuse.' B. Ross IT Security Officer, TX
‘I use iboss not only to filter content, but trouble shoot our network. iboss is available when I need them. Best content filter I have personally used with excellent support.’
S. Dolleson CTO, CA
‘iboss is the best content filter I have worked with. iboss is easy to use and effective. What used to take hours with our previous filter now takes minutes with iboss.’ M. Moore, Coordinator of Network Services, LA
‘We evaluated many of the top content filters out there. We decided to go with iboss. iboss is easy to use and the support from both iboss was excellent. I would recommend this product to anyone.’ L. Albro Technology Director, TX

SC Magazine Best Buy
2009-2011

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